1.About material retention region ：
To avoid misunderstanding, it’s important for customers to clarify material retention region while you are uploading the files. For example:
If you submit a file like this:
We will be confused : which region is the correct part that you need? We should ship the red region or the blue one?
So, it will be very helpful if you could clarify by attaching another picture as following:
2.Maximum pieces in a design file.
It's allow to put no more than 3 pieces same or variant shapes into the max size rectangle area . Example:
Correct:
Incorrect:
3. Complicated Pattern with too many holes or long cut is not accepted for the moment
